Have you been negatively affected by the coronavirus (COVID-19) pandemic?
CALL NOTICE: Please be patient. Our Account Representatives are here to help. However, call volume is high and it may us longer than normal to answer your call. Thank you for your patience and understanding.
Gateway Financial Solutions remains open and ready to help you. While we are committed to providing exceptional customer service, our priority has always been the safety of our employees, customers, and community. We have temporarily closed our lobby to walk-in service, and we have decreased staffing on-site until further notice to reduce the health risks associated with the COVID-19 pandemic. You may experience longer than usual hold times as a result, but rest assured we remain in position to service your account.
If you wish to make a payment, please consider using the PAY NOW feature on our website, or use our automated IVR telephone system by dialing 1-800-500-7092 option 3. In addition, opt-in to receive text message alerts for your account. Thank you for your patience during this time.
Economic Impact Payments
As a result of the CARES Act, the IRS is distributing stimulus checks to eligible individuals. For more information on these payments, including information you can use to determine whether you are eligible and the amount of any payment you may receive, please visit this Internal Revenue Service information page: https://www.irs.gov/coronavirus/economic-impact-payments.
- The funds will be direct deposited to the same account set up for your 2019 0r 2018 IRS refund.
- If you did not have your refund direct deposited, the stimulus check will be mailed to you.
- If you have questions specific to stimulus payments and did not file taxes in 2018 and 2019, visit https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here
- If you don’t typically file tax returns, check the IRS website linked above to determine your eligibility and next steps.
The Consumer Financial Protection Bureau (CFPB) has additional resources to help you understand and claim economic impact payments. Visit: https://www.consumerfinance.gov/about-us/blog/guide-covid-19-economic-stimulus-checks/#when
The CFPB prepared a video to assist non-tax filers to claim a stimulus payment. Visit: https://www.consumerfinance.gov/coronavirus/economic-impact-payments-non-tax-filers/