Covid-19 Update

Have you been negatively affected by the coronavirus (COVID-19) pandemic?

Gateway Financial Solutions remains open and ready to help you. While we are committed to providing exceptional customer service, our priority has always been the safety of our employees, customers, and community. We have temporarily closed our lobby to walk-in service, and we have decreased staffing on-site until further notice to reduce the health risks associated with the COVID-19 pandemic. You may experience longer than usual hold times as a result, but rest assured we remain in position to service your account.

If you wish to make a payment, please consider using the PAY NOW feature on our website, or use our automated IVR telephone system by dialing 1-800-500-7092 option 3. In addition, opt-in to receive text message alerts for your account. Thank you for your patience during this time.

Request Payment Deferment

Economic Impact Payments

As a result of the CARES Act, the IRS is distributing stimulus checks to eligible individuals.  For more information on these payments, including information you can use to determine whether you are eligible and the amount of any payment you may receive, please visit this Internal Revenue Service information page: https://www.irs.gov/coronavirus/economic-impact-payments.

  • The funds will be direct deposited to the same account set up for your 2019 0r 2018 IRS refund.
  • If you did not have your refund direct deposited, the stimulus check will be mailed to you.

The Consumer Financial Protection Bureau (CFPB) has additional resources to help you understand and claim economic impact payments. Visit: https://www.consumerfinance.gov/about-us/blog/guide-covid-19-economic-stimulus-checks/#when

The CFPB prepared a video to assist non-tax filers to claim a stimulus payment. Visit: https://www.consumerfinance.gov/coronavirus/economic-impact-payments-non-tax-filers/

Text Message Alerts

Receive text message alerts for easy communication.

  • By checking this box I acknowledge that I have read and agree to the Gateway Text Messaging Policyand opt-in to receive text messages from Gateway Financial Solutions.