Mobile Policy

Gateway Financial Solutions Text Message Policy

By providing your cell phone number, you are opting-in and have provided us with consent to send you text messages in conjunction with the services you have requested, including communication from us to you pertaining to your account, including, but not limited to, account or payment information, due dates reminders, delinquent accounts, and other
account notifications. If your handset does not support MMS, any MMS messages sent may be delivered as SMS messages. Wireless carriers are not liable for undelivered or delayed messages.

Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider’s names, the date & time, and content of your messages.

Message frequency varies. Your cellular provider’s Msg & Data Rates may apply to our confirmation message and all subsequent messages. You agree that we may send any SMS notification through your communication provider in order to deliver them to you. We will not be liable for losses or damages arising from any delay in delivery or disclosure of account information to third parties by you communication service provider. You agree to provide a valid mobile phone number for these services. It is your responsibility to provide us with a true, accurate and complete mobile number to maintain and update promptly any changes in this information. You further agree to indemnify, defend and hold us harmless from and against any and all claims, losses, liability, costs and expenses (including reasonable attorneys’ fees) arising from your provision of a mobile phone number that is not your own or your violation of applicable federal, state, or local law, regulation or ordinance. You understand the text messages we send may be seen by anyone with access to your phone, accordingly, you should take steps to safeguard your phone and you text messages if you want them to remain private. All SMS notifications in electronic format shall be considered “in writing” to the extent allowed by law. Your obligation under this paragraph shall survive termination of the Agreement.

For help or additional information regarding our texting services email us at [email protected] or reply “HELP” anytime from your mobile device to the message you receive.

You agree and consent to be contacted by the Company, Our agents, employees, attorneys, affiliates, subsequent creditors, loan servicing companies, and third-party collectors through the use of email, and/or telephone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including the use of automatic telephone dialing systems, auto dialers, or an artificial or prerecorded voice.

Opt-out or STOP

This policy applies to the text messages sent by Gateway Financial Solutions to our customers while and after they are our customer. If you wish to stop receiving text messages from Gateway Financial Solutions, reply to any text message we have sent you and in the reply text simply type “STOP”. Your stop request will become effective within 48 hours. You may also withdraw your consent by calling us at 855-727-9179. At our option, we may treat your provision of an invalid mobile telephone number, of the subsequent malfunction of a previously valid phone number, as withdraw of your consent to receive SMS notification. We do not impose any fees to process the withdraw of your consent to receive SMS notification.

In connection with your transaction, Gateway Financial Solutions may require information about you as described in this notice, which we handle as stated in this notice.

We may collect personally identifiable information such as name, postal address, telephone number, e-mail address, social security number, date of birth, etc. this personal information is collected and used by Gateway Financial Solutions staff for the purpose of facilitating a relationship or business transaction. By entering your phone number on our website you agree to the terms of Gateway Financial Solutions Text message Policy. Our website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure the personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browser typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with “https:” for all browsers.


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